The Federal Competition and Consumer Protection Commission has signed a Memorandum of Understanding with the Nigerian Electricity Regulatory Commission to ensure that consumer rights are protected in the power sector.
Discussion for the signing of the MoU began in 2021 between the two regulatory agencies but could not be actualized until this year.
Speaking before putting pen to paper to seal the partnership, Chairman, Nigerian Electricity Regulatory Commission, Sanusi Garba said the collaboration started during the tariff reform.
He said the pac is an important step in making sure that Nigerian consumers are not shortchanged but protected.
The Executive Vice Chairman Federal Competition and Consumer Protection Commission, Babatunde Irukera said signing of the MoU formalises the expectations on how the industry should be regulated especially from the consumer’s perspective.
The FCCPC boss who noted that regulators are often blamed for the failures of others said despite there is still a long way to go, the two agencies have mutual commitment to make things better for the consumers.
The most prevalent complaints by consumers of electricity in Nigeria that the MoU is expected to address is that of outrageous estimated billing, extortion, huge infrastructure gap and metering among other infractions.