As part of effort to ensure urgency and transparency the Nigerian Export Promotion Council (NEPC) unveiled its service charter that would raise the expectations and define the standard of service to be provided to customers and members of staff. The move is part of the strategies to stimulate improvements and reforms in the way businesses would be conducted in the export promotion agency The charter would also guide the activities of service provision and delivery as well as enable the agency to process exporters’ certificate within 24 hours as long as relevant documents and payments are submitted and confirmed. Speaking at the official launch of the charter, the NEPC Executive Director, Olusegun Awolowo, said if the economy must be diversified, there was need for the export promotion agency to provide prompt and efficient services to its clients.
